The client initially sought RPA (Robotic Process Automation) solutions to automate the export of data from a Platform as a Service (PaaS) platform they were using. The platform comprises two layers: one for user input intake and another for aggregating and summarizing data. However, inaccuracies in the final output prompted the team to reconsider their approach.

Although the client possessed expertise, they struggled to assemble a fully equipped support team to meet the growing demands of the business.

Before integrating Valenta RCM’s support services through a Virtual Medical Assistant (VMA), the client faced crucial operational challenges:

GLR’s HR department, staffed by a team of five recruiters, faced a growing challenge as they handled recruitment for over 145 unique roles.

The company’s manual data entry process was significantly hampering productivity. With 20 Excel sheets submitted monthly, two full-time resources were dedicating an hour per request to handle and process the data.

Evolve’s founder had recently transitioned from his previous role to establish his own accounting firm.

The client needed to process 200-400 labels a day and this number would double during the holiday season.

The firm faced significant challenges in managing the formatting and consistency of their quarterly client letters.

A leading roofing company struggled with disjointed software systems that hindered their daily operations and project tracking.