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Case Study

Kuwait’s leading automobile dealer improved procurement efficiency with SOPs, process mapping, and MIS framework

Client Profile

Leading Automobile Dealer in Kuwait.

Key Highlights

  • Industry - Automobile
  • Project Duration - One Month

Scope of work

  • Developed the As Is Process for the procurement function along with requirement mapping.

Service Offering

  • Development of Standard Operating Procedures along with process improvement & requirement mapping.

Challenges / Requirements

  • Define standard operating procedures for the Procurement Function.
  • Highlight the nature and extent of involvement of resources.
  • Scope of Work included: Need for a more accurate understanding of requirements and thereby adoption of a Procurement Platform.
  • Define the key metrics for the MIS dashboard.

Our Solutions & offerings

  • Developed the structure of the SOP’s through the breakdown of the process into sub processes and key workflows
  • Defined the as is operations instituting control measures along t he value chain
  • Roles and Responsibility Allocation for all team members with emphasis on external stakeholder involvement
  • Highlighted points of information capture that are required in existing as well as potential systems to garner efficiency
  • Developed supporting guidelines and formats in addition to workflows
  • Developed a baseline for organisation restructuring and t he MIS framework

Impact

  • Enable the teams to leverage a process-dependent framework that is aligned with industry best practices.
  • Effectively integrate the existing and upcoming technology infrastructure.
  • Build a strong vendor management system which is crucial to the business operations.
  • Build a knowledge repository for future reference.

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