Search
Close this search box.
Find A Local expert
Find a Local Expert
Case Study

Healthcare Industry

Client Profile

Organization operating in the healthcare domain, providing aesthetic solutions to its clientele in London and uk

Key Highlights

  • Industry - Healthcare (Practice Management)
  • Project Duration - Six months

Scope of work

  • Identification of a vendor providing a comprehensive practice management solution
  • Streamlining of practice procedures adopted by the Clinic
  • Adherence to compliance put forth by regulatory bodies

Service Offering

  • Process Consulting
  • Vendor Identification
  • Digital Transformation

Challenges / Requirements

  • Transition from a desktop-based application to a cloud-based application
  • Need for standardized procedures to garner more efficiency
  • High manual intervention in relation to adherence to reporting requirements prescribed by the applicable regulatory bodies
  • Need to reduce manual intervention while capturing data leading to delay and inaccuracy
  • Lack of inventory control

Our Solutions & offerings

  • Understanding & mapping of all information requirements of the Clinic
  • Evaluation of existing procedures, extent of manual intervention, and mandatory medical regulations
  • Identification of a suitable Vendor / Platform Assistance in vendor shortlisting and onboarding
  • Provided inputs on customized design of the practice management platform for the Clinic
  • Monitored development and testing phase
  • Facilitated the training sessions online for each of the user groups with respect to usage of the new platform along with vendor
  • Developed processes in alignment with the new platform that would serve as Standard Operating Procedures

Impact

  • Process streamlining in alignment with the new technology and industry best practices
  • Adherence to HIPPAand GDPR
  • Enabled online consultations and payments from customers
  • Established an online feedback mechanism moving away from manual data collection
  • Established inventory control over tools and aids used in clinical procedures
  • Vendor Management with adequate visibility on the entire transactions and related payments

Download The Case Study

×
Back to all case studies

Get in Touch with Us

We are here to help! Please fill out the form with your details, and we’ll get back to you.
Contact us

follow us on social media

    Instagram X-twitter Linkedin-in

    Who We Are

    What We Do

    Resources

    Copyright 2024. All Rights Reserved. Valenta

    Privacy Policy