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Case Study

Valenta’s RPA Solution Achieves 96.5% Accuracy and 75% Faster Workpaper Processing

Case Study

Spotlight

Industry

Accounting Firm

Location

New Zealand

SERVICES:

Robotic Process Automation (RPA)

About the Client

  • The client is a reputable accounting and business advisory firm based in New Zealand's South Island, with a focus on delivering innovative solutions and expert advice to businesses in Marlborough and Christchurch. They specialize in a range of services, including accounting, taxation, and business advisory, leveraging cutting-edge technology to enhance their offerings. Their collaborative approach empowers businesses to achieve their goals while navigating the complexities of accounting and compliance.

The Solution

To address these challenges, Valenta proposed an automation solution using UiPath technology. This solution aimed to digitize and automate the workflow process, significantly reducing the time and effort required for manual data entry and retrieval. The automation would handle key tasks such as client data extraction, document management, and compliance checks, thereby minimizing the risk of errors and increasing efficiency.

The Approach

The approach involved a comprehensive analysis of the existing AS-IS process to identify specific pain points and opportunities for automation. Key steps included:

  • Mapping the current workflow to understand all manual touchpoints.
  • Developing detailed keystroke documentation to outline the user interactions with existing systems.
  • Designing the automation solution tailored to the client’s unique processes while ensuring it remained adaptable for future changes.
  • Collaborating closely with the client’s subject matter experts throughout the implementation phase to ensure alignment with their operational requirements and expectations.

Key Business Outcomes & Results

Improved Accuracy
  • Valenta delivered a solution achieving 96.5% accuracy.
  • Since going live, 82 out of 87 clients have been processed successfully, including handling of business exceptions.
Significant Time Savings
  • Reduced processing time per client from over 60 minutes to less than 30 minutes, saving 50% of time.
  • With ongoing improvements, Valenta aims to reduce processing time to 15 minutes, achieving a 75% reduction in original processing time.
Seamless Integration
  • The bot was seamlessly integrated with the client’s existing processes, ensuring minimal disruption and optimal compatibility.
Continuous Improvement
  • Valenta’s development team actively monitors live runs, identifying areas for enhancement to further increase accuracy and efficiency.

 

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