Digital Person for Healthcare Providers – Proof of Concept

Increasingly there are new ways that humans and machines can collaborate. We have provided some POC demo videos of our work with Conversational AI. In this article we want to share an overview and a video of a recent POC we completed with digital people in a healthcare provider scenario. Digital people and virtual agents […]

How to Build an Accounting Bot in 5 Easy Steps

There is a good percentage of the population that do not understand Bots. They are confused by robots or poorly executed chat bots on a website. A bot is simply a piece of software that acts like a human by reading information through screen scraping and OCR (optical character recognition), uses Conversational AI when needed […]

Bots vs Human Bookkeeper

This writer was tasked with the job of writing a blog entitled Bots vs Human Bookkeeper. It is the position of Valenta that the only versus to be discussed regarding this blog title is; which one is a better fit in a specific business scenario. Both are the right choice in different circumstances. It is […]

Why Marketers Should Embrace AI?

AI in digital marketing is simply using AI to interact with customers and prospective customers to anticipate what they want and how they want to interact with a business. AI in digital marketing is also used to collect data, make customer insights, and make automated decisions, all to improve the marketing process and the customer […]

Will Conversational AI Replace Call Centers?

The short answer to the question, “will Conversational AI replace call centers” is no. The more nuanced answer is that it will digitally transform them and radically change them, and that is already happening now. As of today, AI empowered Call Centers have approximately 70% of the work managed by bots and automation and 30% […]

Why Should a Business Implement Conversational AI?

We shared in an earlier blog that Gartner recently predicted,” by 2025, 50% of enterprises will have devised artificial intelligence (AI) orchestration platforms to operationalize AI, up from fewer than 10% in 2020.” RPA is usually the first type of AI businesses first leverage. Conversational AI is typically next in line for a digital transformation […]

What is Conversational AI?

Simply stated, Conversational AI is a tool to enable machines, or more appropriately software applications, to interact with humans via language.  That language can be the spoken or written word.  Conversational AI must be able to work over any channel like a phone, chat, IM, email, social, etc.  Language differentiates humans from all other life […]

Conversational AI in Healthcare

As we’ve seen in recent times, the healthcare system is always vulnerable to stress as demand increases and costs rise. Clinics, labs, and doctor’s offices everywhere face pressure to meet the large influx of patients while still delivering a high quality of service. Implementation of simple chatbots has already become common, but these tend to […]

3 Ways Automotive Manufacturers Can Drive Performance with AI

Of all the industries that have embraced the new possibilities offered by AI technology, the automotive industry is still a new adopter. While some big companies have already harnessed the power of AI for ground-breaking innovations, most manufacturers have yet to consider the most practical use cases for process automation in their industry. Thinking of […]

How Top Tech Trends Will Transform Insurance

While many insurers have jumped onto tech trends in order to stay competitive in our digitizing world, others are still early in their journey. There are a handful of key tech trends to consider for all insurance executives who want to keep themselves and their products competitive in the shifting landscape of insurance today. Harnessing […]