Digital Transformation

Process and Task Mining

Uncover Inefficiencies, Reduce Costs, and Gain Competitive Advantage

Process mining and task mining can be critical technologies for businesses today.  They can complement Robotic Process Automation (RPA) and enable organizations to take a data-driven approach to process optimization.  By capturing the current state of any process from start to finish, Process Mining can create detailed process maps and flows that help business analysts and process consultants identify areas for improvement.  Process Mining and Task Mining applications connect with various enterprise systems such as ERP, CRM, Finance, Accounting, Operations, HR, and other business applications to uncover deviations from processes.  Once these are uncovered, they can be corrected. They can also often be automated using RPA bots.  Task mining monitors user activity on their individual systems to assess the efficiency of a task within a broader process. It tracks data ranging from keystrokes to mouse clicks.  Task mining gathers user input across various applications required to complete any given task. Task mining uses advanced technologies such as Optical Character Recognition (OCR), Natural Language Processing (NLP), and Machine Learning (ML) algorithms to interpret and analyze data for business analysts and process consultants to further study.

Realize the Benefits of Process and Task Mining

Automatically Discover Opportunities

Process and Task mining use digital footprints left behind in your systems and applications to show you everything that happens in your processes.

Maximize Value

Let process and task mining help you seek our process pain points and bottlenecks; and what they’re costing you.

Improve Holistically

Reduce complexity; streamline and automate complex, end-to-end business processes.

Continuously Monitor Progress 

Use KPIs to measure the impact automation has on end-to-end processes. Know what’s working and what’s not – and how to keep optimizing.

Transform Ideas into Actions

Remove redundant activities to increase efficiency, improve tasks end to end. Automate tasks based on ROI and Transformation objectives.

All Departments Can Leverage Process and Task Mining

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  • Accounts Payable
  • Accounts Receivable
  • Auditing
  • Employee Onboarding
  • Employee Management
  • Employee Exits
  • Incident Management
  • Critical Alerts and Monitoring
  • Smart Lookups
  • System and Application Health Check
  • Inbound and Outbound Call
  • Chat and Email Management
  • Contract Management and Review Process
  • Document Generation
  • eDiscovery
  • Vendor Management
  • Supply Chain and Logistic
  • Due Diligence

Leading Digital Transformation Partners

We integrate with several platforms to enable greater flexibility and speed to results

Talk to an Expert

Ask about a Complimentary Assessment & Proof of Concept