Industry / Franchise

Take The lead With aI and automation

Digital Workers - Built For Franchises, By a Franchise

Despite economic headwinds going into 2024, franchising is exceeding growth projections globally according to the International Franchise Association (IFA) and the franchise model continues to a major driver of small business creation. However, unprecedented challenges in the labor market require every franchisor – whether emerging or mature – to focus on gaining greater efficiency and improving productivity throughout their business.

As both a franchise and supplier to the industry, Valenta offers customized automation and AI solutions that enable any franchisor to save valuable time, improve franchise and customer experience, and lower cost — all critical factors in being able to scale franchise systems and ensure franchisee success.

of employees burdened with repetitive tasks
0 %

Source: UIPath, 2021 Office Worker Survey

hours per week are wasted on tasks that should be automated

Source: UIPath, 2021 Office Worker Survey

Valenta's Digital Workers for Franchises

FDD Automation
Issue Franchise Disclosure Documents (FDDs) accurately in seconds
Franchise Development Lead Management
Process franchise broker leads and territory checks instantly
Analytics & Reporting
Gain-real time insights into franchise performance for better decisions
Royalty & Commissions
Track royalties and franchise performance easily across the business
Contact Center
Leverage conversational AI and automation to respond efficiently 24/7
Invoicing & Payment
Save time and manual effort across multiple financial systems
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Invoicing & Payment
Save time and manual effort across multiple financial systems
Valenta quickly identified and priortized key areas of our Business Operations and Franchise Development process that could be streamlined and mproved, and we've been impressed by how they were able to implement solutions that have had an immediate impact on the efficiency and effectiveness of our franchise operations.
Melodi Harmon, CEO and Founder
Primp and Blow

Our Services for the Franchise Industry

Robotic Process Automation

Valenta’s Digital Worker for Franchisors take on any manual, repetitive processes that franchisors rely on people to do today – freeing up valuable time for staff to focus on more strategic work.

Conversational AI
Valenta’s Conversational AI solutions understand, process, and respond to voice or text inputs in natural language – allowing franchises to deliver exceptional customer and employee experience with 24/7 availability and unmatched efficiency.
Data Analytics

Valenta’s Data Analytics service accelerates visibility and drives better insights and decisions from the data across the entire franchise.

Proud Franchisor and Supplier Member

Why Valenta for the Franchise Industry

We Are a Franchise Ourselves

As a franchisor as well as a supplier to the franchise industry, we have built proven solutions that address universal needs common across franchise systems and operations.

Relationship Focus

Valenta’s Managing Partners are focused on building long-term relationships and offer unmatched experise across nearly every business vertical, allowing us to resolve challenges, enhance efficiency, and minimize costs for our clients.

Global Coverage

We have 48+ offices and 8 service centers in 17 countries across the Americas, UK, Europe, India, Australasia, and growing.

Customer Centric Approach

Our holistic approach is centered on the specific needs and requirements of each client, and Valenta offers unmatched flexibility in our engagements to make it easy and risk-free to work with us.

Hybrid Solutions

Valenta offers a comprehensive set of business solutions ranging from Process Consulting, Automation, Digital Transformation, and Staff Augmentation that can all work together to provide the best solution to fit your needs as you navigate through business transformation.

The Valenta Way

With over 150 combined years of experience working with SMB and mid-market companies around the world, our team created the Valenta Way to ensure we collaborate most effectively, efficiently and consistently with every client.

Case Studies & Insights

Talk to an Expert

Ask about a Complimentary Assessment & Pilot for your franchise


As a franchise ourselves and in our experience working with many franchisors, we know that practically any business could potentially benefit from automation and AI. The key is to think about the volume of manual processes that are done by human workers today in your business – and if they are mostly rules-based and repetitive in high volume there is a strong possibility for automation and AI to free up that time.
No – your business probably uses more than 20+ applications and systems already. Valenta’s RPA solution is a managed service, so we handle building the “digital worker” bots that can work within and across any systems you already have. In fact, we can likely find process improvements that could help eliminate or reduce the number of applications you may be using.

Generally, the processes that are ideal for automation should be:
– Processes with standard readable electronic input
– Highly manual and repetitive
– Processes with low exception rates
– Rules-based
– High volume, with relatively low complexity
– Processes involving stable applications (i.e., no frequent changes)
– Mature, swivel-chair processes

90% of employees are burdened with manual, recurring tasks, with each employee spending over 4.5 hours per week on average on these tasks. With RPA, not only would a business be saving much of that time, but a bot would be productive running 24/7 and also reduce potential error rates significantly.

Actually, over 50% of customers prefer interacting with a business through messaging apps, and over half also expect businesses to be available 24/7. In most cases, customers (and employees) would rather get faster resolution than wait to speak with a live person.

We make it easy! Just go here [ link to form] to get in touch with your local Managing Partner and Franchise expert to learn more about our specific solutions and see if you qualify for a Complimentary Assessment and Pilot.