Privacy Policy - Valenta

USA

Valenta BPO LLC is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.valenta.io, in compliance with applicable U.S. laws and regulations, including the California Consumer Privacy Act (CCPA) and other relevant privacy laws. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Contact Information

For any privacy-related questions or concerns, you can reach us at info@valenta.io. This email address is actively monitored and we will respond promptly to any inquiries.

Information We Collect

We collect the following personal information:

Name
Email Address
Phone Number
Location Information

We do not collect any other personal information through the website.

Use of Cookies

We use cookies to enhance your browsing experience. Cookies are small data files placed on your device. You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.

How We Use Your Information

We may use the information we collect from you in the following ways:

To respond to your inquiries and provide customer support
To improve our website and services.
To send periodic emails regarding our services.

Data Sharing with Third Parties

We do not sell your personal information to third parties. If this policy changes, we will implement a process that allows users to opt-in or consent to this sharing.

Third Party Products or Services

We do not provide information about third-party products or services. Any personal information you provide to us will be used solely for our internal purposes and will not be shared with or sold to third parties for marketing or promotional purposes. Your personal information remains confidential and is used only to enhance your experience with Valenta.

User Accounts

Currently, we do not offer user accounts on our website. Therefore, there are no privacy settings to manage through a login portal.

Opt-Out Process

If you wish to opt-out of any communications or data collection practices, you can:

Email us at info@valenta.io
Uncheck the relevant boxes on our website where applicable

If the above options are not available in your country, please contact us via email, and we will provide an alternative solution.

Data Storage and Security

We store collected information on secure servers protected by firewalls. Although we do not collect payment information, all stored information is safeguarded using industry-standard encryption technologies to ensure its confidentiality and integrity.

Your Rights Under CCPA

If you are a California resident, you have the right to:

Request access to your personal information
Request deletion of your personal information
Opt-out of the sale of your personal information (even though we do not sell personal information)
Non-discrimination for exercising your CCPA rights

To exercise these rights, please contact us at info@valenta.io.

Updates to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. You will also be notified via email of any significant changes to the Privacy Policy. By continuing to use our website, you agree to the terms of the updated policy.

Valenta is committed to protecting your privacy and ensuring the security of your personal information. If you have any questions or concerns, please do not hesitate to contact us at info@valenta.io.

UK

Valenta AI Limited is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.valenta.io, in compliance with UK privacy laws, including the Data Protection Act 2018 (DPA 2018) and the UK General Data Protection Regulation (UK GDPR). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Contact Information

For any privacy-related questions or concerns, you can reach us at info@valenta.io. This email address is actively monitored, and we will respond promptly to any inquiries.

Information We Collect

We collect the following personal information:

Name
Email Address
Phone Number
Location Information

We do not collect any other personal information through the website.

Use of Cookies

How We Use Your Information

We may use the information we collect from you in the following ways:

To respond to your inquiries and provide customer support
To improve our website and services
To send periodic emails regarding our services or other products and services

Data Sharing with Third Parties

We do not sell your personal information to third parties. If this policy changes, we will implement a process that allows users to opt-in or consent to this sharing.

Third Party Products or Services

User Accounts

Currently, we do not offer user accounts on our website. Therefore, there are no privacy settings to manage through a login portal.

Opt-Out Process

If you wish to opt-out of any communications or data collection practices, you can:

Email us at info@valenta.io
Uncheck the relevant boxes on our website where applicable

If the above options are not available in your country, please contact us via email, and we will provide an alternative solution.

Data Storage and Security

We store collected information on secure servers. Although we do not collect payment information, all stored information is safeguarded using industry-standard encryption technologies to ensure its confidentiality and integrity.

Your Rights Under UK Law

If you are a UK resident, you have the right to:

Request access to your personal information
Request correction of your personal information
Withdraw consent to the collection, use, or disclosure of your personal information

To exercise these rights, please contact us at info@valenta.io.

Compliance with UK Laws

We comply with the Data Protection Act 2018 (DPA 2018) and the UK GDPR, which provide additional protections and rights concerning your personal information. This includes the principles of transparency, purpose limitation, data minimization, accuracy, and security of personal data.

Updates to this Privacy Policy

Valenta is committed to protecting your privacy and ensuring the security of your personal information. If you have any questions or concerns, please do not hesitate to contact us at info@valenta.io.

Trinidad Tobago

Valenta Caribbean Limited is dedicated to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.valenta.io, in compliance with the Data Protection Act, 2011 (DPA) of Trinidad and Tobago. By using our website, you agree to the collection and use of your information in accordance with this policy. If you do not agree with the terms of this privacy policy, please do not access the site.

Contact Information

For any privacy-related questions or concerns, you can reach us at info@valenta.io. This email address is actively monitored, and we will respond promptly to any inquiries.

Information We Collect

We collect the following personal information:

Name
Email Address
Phone Number
Location Information

We do not collect any other personal information through the website.

Use of Cookies

How We Use Your Information

We may use the information we collect from you in the following ways:

To respond to your inquiries and provide customer support
To improve our website and services
To send periodic emails regarding our services or other products and services

Data Sharing with Third Parties

We do not sell your personal information to third parties. If this policy changes, we will implement a process that allows users to opt-in or consent to this sharing.

Third Party Products or Services

User Accounts

Currently, we do not offer user accounts on our website. Therefore, there are no privacy settings to manage through a login portal.

Opt-Out Process

If you wish to opt-out of any communications or data collection practices, you can:

Email us at info@valenta.io
Uncheck the relevant boxes on our website where applicable

If the above options are not available in your country, please contact us via email, and we will provide an alternative solution.

Data Storage and Security

Your Rights Under Australian Law

If you are a resident of Trinidad and Tobago, you have the right to:

Request access to your personal information
Request correction of your personal information
Withdraw consent to the collection, use, or disclosure of your personal information

To exercise these rights, please contact us at info@valenta.io.

Compliance with Trinidad and Tobago Laws

We comply with the Data Protection Act, 2011 (DPA) of Trinidad and Tobago, which provides additional protections and rights concerning your personal information. This includes the principles of transparency, purpose limitation, data minimization, accuracy, and security of personal data.

Updates to this Privacy Policy

Valenta is committed to protecting your privacy and ensuring the security of your personal information. If you have any questions or concerns, please do not hesitate to contact us at info@valenta.io.

Malaysia

Valenta BPO Solutions Sdn Bhd is dedicated to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, www.valenta.io, in compliance with Malaysian privacy laws, including the Personal Data Protection Act 2010 (PDPA). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Contact Information

For any privacy-related questions or concerns, you can reach us at info@valenta.io. This email address is actively monitored, and we will respond promptly to any inquiries.

Information We Collect

We collect the following personal information:

Name
Email Address
Phone Number
Location Information

We do not collect any other personal information through the website.

Use of Cookies

How We Use Your Information

We may use the information we collect from you in the following ways:

To respond to your inquiries and provide customer support
To improve our website and services
To send periodic emails regarding our services or other products and services

Data Sharing with Third Parties

We do not sell your personal information to third parties. If this policy changes, we will implement a process that allows users to opt-in or consent to this sharing.

Third Party Products or Services

User Accounts

Currently, we do not offer user accounts on our website. Therefore, there are no privacy settings to manage through a login portal.

Opt-Out Process

If you wish to opt-out of any communications or data collection practices, you can:

Email us at info@valenta.io
Uncheck the relevant boxes on our website where applicable

If the above options are not available in your country, please contact us via email, and we will provide an alternative solution.

Data Storage and Security

Your Rights Under Malaysian Law

If you are a Malaysian resident, you have the right to:

Request access to your personal information
Request correction of your personal information
Withdraw consent to the collection, use, or disclosure of your personal information

To exercise these rights, please contact us at info@valenta.io.

Compliance with Malaysian Laws

We comply with the Personal Data Protection Act 2010 (PDPA), which provides additional protections and rights concerning your personal information. This includes the principles of transparency, purpose limitation, data minimization, accuracy, and security of personal data.

Updates to this Privacy Policy

Valenta is committed to protecting your privacy and ensuring the security of your personal information. If you have any questions or concerns, please do not hesitate to contact us at info@valenta.io.

India

Valenta KPO Pvt Ltd is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.valenta.io, in compliance with applicable Indian privacy laws, including the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Contact Information

For any privacy-related questions or concerns, you can reach us at info@valenta.io. This email address is actively monitored, and we will respond promptly to any inquiries.

Information We Collect

We collect the following personal information:

Name
Email Address
Phone Number
Location Information

We do not collect any other personal information through the website.

Use of Cookies

How We Use Your Information

We may use the information we collect from you in the following ways:

To respond to your inquiries and provide customer support
To improve our website and services
To send periodic emails regarding our services or other products and services

If the above options are not available in your country, please contact us via email, and we will provide an alternative solution.

Data Sharing with Third Parties

We do not sell your personal information to third parties. If this policy changes, we will implement a process that allows users to opt-in or consent to this sharing.

Third Party Products or Services

User Accounts

Currently, we do not offer user accounts on our website. Therefore, there are no privacy settings to manage through a login portal.

Opt-Out Process

If you wish to opt-out of any communications or data collection practices, you can:

Email us at info@valenta.io
Uncheck the relevant boxes on our website where applicable

Data Storage and Security

Your Rights Under Indian Law

If you are an Indian resident, you have the right to:

Request access to your personal information
Request correction of your personal information
Withdraw consent to the collection, use, or disclosure of your personal information

To exercise these rights, please contact us at info@valenta.io.

Compliance with Indian Laws

We comply with the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. These laws provide additional protections and rights concerning your personal information.

Updates to this Privacy Policy

Valenta is committed to protecting your privacy and ensuring the security of your personal information. If you have any questions or concerns, please do not hesitate to contact us at info@valenta.io.

Germany

Valenta GmbH is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.valenta.io, in compliance with German privacy laws, including the Federal Data Protection Act (BDSG) and the General Data Protection Regulation (GDPR). By using our website, you agree to the collection and use of your information in accordance with this policy. If you do not agree with the terms of this privacy policy, please do not access the site.

Contact Information

For any privacy-related questions or concerns, you can reach us at info@valenta.io. This email address is actively monitored, and we will respond promptly to any inquiries.

Information We Collect

We collect the following personal information:

Name
Email Address
Phone Number
Location Information

We do not collect any other personal information through the website.

Use of Cookies

How We Use Your Information

We may use the information we collect from you in the following ways:

To respond to your inquiries and provide customer support
To improve our website and services
To send periodic emails regarding our services or other products and services

Data Sharing with Third Parties

We do not sell your personal information to third parties. If this policy changes, we will implement a process that allows users to opt-in or consent to this sharing.

Third Party Products or Services

User Accounts

Currently, we do not offer user accounts on our website. Therefore, there are no privacy settings to manage through a login portal.

Opt-Out Process

If you wish to opt-out of any communications or data collection practices, you can:

Email us at info@valenta.io
Uncheck the relevant boxes on our website where applicable

If the above options are not available in your country, please contact us via email, and we will provide an alternative solution.

Data Storage and Security

Your Rights Under German and EU Law

If you are a resident of Germany or the EU, you have the following rights under the GDPR:

Right of Access: You may request access to your personal information that we hold.
Right to Rectification: You may request correction of any inaccurate or incomplete personal information.
Right to Erasure: You may request deletion of your personal information under certain conditions.
Right to Restriction of Processing: You may request the restriction of processing of your personal information under certain conditions.
Right to Data Portability: You may request the transfer of your personal information to another organization or to you.
Right to Object: You may object to the processing of your personal information under certain conditions.

To exercise these rights, please contact us at info@valenta.io.

Compliance with German and EU Laws

We comply with the Federal Data Protection Act (BDSG) and the General Data Protection Regulation (GDPR), which provide additional protections and rights concerning your personal information. This includes the principles of transparency, purpose limitation, data minimization, accuracy, and security of personal data.

Updates to this Privacy Policy

Valenta is committed to protecting your privacy and ensuring the security of your personal information. If you have any questions or concerns, please do not hesitate to contact us at info@valenta.io.

Colombia

Valenta Automation SAS is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.valenta.io, in compliance with Colombian privacy laws, including the Personal Data Protection Law (Law 1581 of 2012) and its regulations. By using our website, you agree to the collection and use of your information in accordance with this policy. If you do not agree with the terms of this privacy policy, please do not access the site.

Contact Information

For any privacy-related questions or concerns, you can reach us at info@valenta.io. This email address is actively monitored, and we will respond promptly to any inquiries.

Information We Collect

We collect the following personal information:

Name
Email Address
Phone Number
Location Information

We do not collect any other personal information through the website.

Use of Cookies

How We Use Your Information

We may use the information we collect from you in the following ways:

To respond to your inquiries and provide customer support
To improve our website and services
To send periodic emails regarding our services or other products and services

Data Sharing with Third Parties

We do not sell your personal information to third parties. If this policy changes, we will implement a process that allows users to opt-in or consent to this sharing.

Third Party Products or Services

User Accounts

Currently, we do not offer user accounts on our website. Therefore, there are no privacy settings to manage through a login portal.

Opt-Out Process

If you wish to opt-out of any communications or data collection practices, you can:

Email us at info@valenta.io
Uncheck the relevant boxes on our website where applicable

If the above options are not available in your country, please contact us via email, and we will provide an alternative solution.

Data Storage and Security

Your Rights Under Colombian Law

If you are a resident of Colombia, you have the right to:

Access: Request access to your personal information that we hold.
Rectification: Request correction of any inaccurate or incomplete personal information.
Cancellation: Request deletion of your personal information under certain conditions.
Objection: Object to the processing of your personal information under certain conditions.

To exercise these rights, please contact us at info@valenta.io.

Compliance with Colombian Laws

We comply with the Personal Data Protection Law (Law 1581 of 2012) and its regulations, which provide additional protections and rights concerning your personal information. This includes principles of transparency, purpose limitation, data minimization, accuracy, and security of personal data.

Updates to this Privacy Policy

Valenta is committed to protecting your privacy and ensuring the security of your personal information. If you have any questions or concerns, please do not hesitate to contact us at info@valenta.io.

Caribbean

Valenta is dedicated to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.valenta.io, in compliance with privacy laws applicable in the Caribbean region. This includes regional and local regulations that may be relevant to your jurisdiction. By using our website, you agree to the collection and use of your information in accordance with this policy. If you do not agree with the terms of this privacy policy, please do not access the site.

Contact Information

For any privacy-related questions or concerns, you can reach us at info@valenta.io. This email address is actively monitored, and we will respond promptly to any inquiries.

Information We Collect

We collect the following personal information:

Name
Email Address
Phone Number
Location Information

We do not collect any other personal information through the website.

Use of Cookies

How We Use Your Information

We may use the information we collect from you in the following ways:

To respond to your inquiries and provide customer support.
To improve our website and services.
To send periodic emails regarding our services or other products and services.

Data Sharing with Third Parties

We do not sell your personal information to third parties. If this policy changes, we will implement a process that allows users to opt-in or consent to this sharing.

Third Party Products or Services

User Accounts

Currently, we do not offer user accounts on our website. Therefore, there are no privacy settings to manage through a login portal.

Opt-Out Process

If you wish to opt-out of any communications or data collection practices, you can:

Email us at info@valenta.io
Uncheck the relevant boxes on our website where applicable

If the above options are not available in your country, please contact us via email, and we will provide an alternative solution.

Data Storage and Security

Your Rights Under Caribbean Laws

Depending on your jurisdiction within the Caribbean, you may have the right to:

Access: Request access to your personal information that we hold.
Correction: Request correction of any inaccurate or incomplete personal information.
Deletion: Request deletion of your personal information under certain conditions.
Objection: Object to the processing of your personal information under certain conditions.

To exercise these rights, please contact us at info@valenta.io.

Compliance with Caribbean Laws

We comply with applicable privacy laws and regulations within the Caribbean region, which provide protections and rights concerning your personal information. This includes principles of transparency, purpose limitation, data minimization, accuracy, and security of personal data.

Updates to this Privacy Policy

Valenta is committed to protecting your privacy and ensuring the security of your personal information. If you have any questions or concerns, please do not hesitate to contact us at info@valenta.io.

Canada

Valenta BPO Outsourcing Inc is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.valenta.io, in compliance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and relevant provincial privacy laws. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Contact Information

For any privacy-related questions or concerns, you can reach us at info@valenta.io. This email address is actively monitored and we will respond promptly to any inquiries.

Information We Collect

We collect the following personal information:

Name
Email Address
Phone Number
Location Information

We do not collect any other personal information through the website.

Use of Cookies

How We Use Your Information

We may use the information we collect from you in the following ways:

To respond to your inquiries and provide customer support
To improve our website and services.
To send periodic emails regarding our services or other products and services.

Data Sharing with Third Parties

We do not sell your personal information to third parties. If this policy changes, we will implement a process that allows users to opt-in or consent to this sharing.

Third Party Products or Services

User Accounts

Currently, we do not offer user accounts on our website. Therefore, there are no privacy settings to manage through a login portal.

Opt-Out Process

If you wish to opt-out of any communications or data collection practices, you can:

Email us at info@valenta.io
Uncheck the relevant boxes on our website where applicable

If the above options are not available in your country, please contact us via email, and we will provide an alternative solution.

Data Storage and Security

Your Rights Under PIPEDA

If you are a Canadian resident, you have the right to:

Request access to your personal information
Request correction of your personal information
Withdraw consent to the collection, use, or disclosure of your personal information

To exercise these rights, please contact us at info@valenta.io.

Compliance with Provincial Laws

In addition to PIPEDA, we comply with applicable provincial privacy laws. This includes the Personal Information Protection Act (PIPA) in Alberta and British Columbia, and the Act Respecting the Protection of Personal Information in the Private Sector in Quebec. These laws provide additional protections and rights concerning your personal information.

Updates to this Privacy Policy

Valenta is committed to protecting your privacy and ensuring the security of your personal information. If you have any questions or concerns, please do not hesitate to contact us at info@valenta.io.

Australia

JA Wealth Pty Ltd is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.valenta.io, in compliance with Australian privacy laws, including the Privacy Act 1988 and the Australian Privacy Principles (APPs). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Contact Information

For any privacy-related questions or concerns, you can reach us at info@valenta.io. This email address is actively monitored, and we will respond promptly to any inquiries.

Information We Collect

We collect the following personal information:

Name
Email Address
Phone Number
Location Information

We do not collect any other personal information through the website.

Use of Cookies

How We Use Your Information

We may use the information we collect from you in the following ways:

To respond to your inquiries and provide customer support
To improve our website and services
To send periodic emails regarding our services or other products and services

Data Sharing with Third Parties

We do not sell your personal information to third parties. If this policy changes, we will implement a process that allows users to opt-in or consent to this sharing.

Third Party Products or Services

User Accounts

Currently, we do not offer user accounts on our website. Therefore, there are no privacy settings to manage through a login portal.

Opt-Out Process

If you wish to opt-out of any communications or data collection practices, you can:

Email us at info@valenta.io
Uncheck the relevant boxes on our website where applicable

If the above options are not available in your country, please contact us via email, and we will provide an alternative solution.

Data Storage and Security

Your Rights Under Australian Law

If you are an Australian resident, you have the right to:

Request access to your personal information
Request correction of your personal information
Withdraw consent to the collection, use, or disclosure of your personal information

To exercise these rights, please contact us at info@valenta.io.

Compliance with Australian Laws

We comply with the Privacy Act 1988 and the Australian Privacy Principles (APPs), which provide additional protections and rights concerning your personal information. This includes the principles of transparency, purpose limitation, data minimization, accuracy, and security of personal data.

Updates to this Privacy Policy

Valenta is committed to protecting your privacy and ensuring the security of your personal information. If you have any questions or concerns, please do not hesitate to contact us at info@valenta.io.