Staff Augmentation
Virtual Medical Assistants
& Medical Scribes
Enhance Healthcare Efficiency with Virtual Medical Assistants and Medical Scribes
Healthcare providers can greatly benefit from virtual staff augmentation, allowing them more time for patients and high-value work. Valenta’s Virtual Medical Assistants and Medical Scribes are designed to improve productivity, profitability, and patient satisfaction by alleviating administrative burdens.
Valenta’s Virtual Medical Assistants and Scribes provide a highly trained and qualified solution to the increasing compliance requirements and administrative burdens in the healthcare industry. With local managing partners who understand healthcare, Valenta ensures the highest quality of service.
Benefits of Virtual Medical Assistants and Medical Scribes
Increased Productivity and Efficiency
Virtual Medical Assistants perform administrative tasks, freeing healthcare practitioners to focus more on patient care, thereby improving overall productivity and efficiency.
Enhanced Patient Satisfaction
By reducing the time spent on paperwork, healthcare providers can spend more quality time with patients, leading to improved patient satisfaction and better health outcomes.
Cost Reduction and Profitability
Outsourcing administrative tasks to Virtual Medical Assistants and Scribes helps reduce operational costs, ensuring healthcare providers can improve their bottom line while maintaining high standards of care.
Improved Job Satisfaction for Practitioners
Healthcare professionals can enjoy their work more by focusing on patient interactions rather than administrative tasks, leading to higher job satisfaction.
Comprehensive Support from Valenta’s Virtual Medical Assistants and Medical Scribes

- Manage Contact Center operations – Inbound and Outbound Calls, Email and Chat
- Appointment Scheduling – Manage Appointments, rescheduling and cancellations
- EMR Management – Ensure EMR is always up-to-date. Edit and modify as needed
- Prior Authorization – manage the entire Prior Authorization process
- Patient Triage
- Complete Patient Charts
- Managing incoming and outgoing referrals
- Insurance Follow-ups
- Ensure the highest level of quality
- Perform day-to-day duties with high accuracy
- Effectively communicate all escalations to the supervisor
- Resolve queries in a timely manner working around the established TAT’s (turnaround times)
- Strictly adhere to the SLAs (Service Level Agreements)
- Train new resources as and when required
- Understanding processes and documenting them as detailed SOPs (Standard Operating Procedures) as and when required
- Urgent Care Scribing
- Emergency Room Scribing
- Cardiology Scribing
- Ophthalmology Scribing
- Radiology Scribing
- Endocrinology Scribing
- Neurology Scribing
- Surgery & Orthopedic Scribing
- Hematology & Oncology Scribing
Medical Assistant Software Expertise









Valenta Pricing Packages
Medical Assistant
$1,600/Month
$1,250/Month
Medical Scribe
$1,600/Month
$1,100/Month
Medical biller
$2,000/Month
$1,100/Month
Medical Assistant
€1,500/Month
€1,200/Month
Medical Scribe
€1,500/Month
€1,050/Month
Medical biller
€1,900/Month
€1,050/Month
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Case Studies & Insights
Miami FL Based Headache Clinic Transforms Operations with Virtual Medical Assistants
Before integrating Valenta RCM’s support services through a Virtual Medical Assistant (VMA), the client faced crucial operational challenges:
Read More
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